FAQs

We work with you to determine the best timeline and we are flexible based on your needs. We emphasize that aging is a journey – needs and solutions will change.

Our general approach is that home care is the first critical step – once things settle down we can discuss what longer term needs need to be met.

We are able to navigate both the public and private systems options. We work with you to determine the right resources for your family. Public system care is in a period of change given the fallout from the pandemic. We ensure that we stay abreast of what is going on so we can support our clients.

Long Term Care facilities are government sponsored institutions (some are for profit and some are not for profit). These institutions should be thought of as an option for a person nearer to the end of their life, requiring 24 hours assistance. Retirement Homes offer levels of independent living options and if needed, assisted living options and in a few cases memory care. Suites are rented on a monthly basis. Care is purchased by the resident as needed.

 

The government controls access to the list and is administered by the HCCSS case worker assigned to your area. We can help you coordinate an assessment of your parent with your local case worker and work with you and them.

Our services are not covered, however many services grant HST exemptions, and some expenses qualify for tax deductions.

No, we do not have control over retirement home availability.  Our approach begins with an assessment of your lifestyle preferences and our understanding of how your loved one would fit into a given population.  Based on that, we recommend residences with current availability.  

They get paid for referrals by certain homes. The residences pay them. They are in the business of filling beds for residences whereas we are in the business of finding solutions for you.